Our Services

Financial Services

The financial success of your community is our top priority.

At Halcyon, we provide timely, accurate financial services to ensure the financial success of your Association. We carefully maintain all financial records while assisting the board in all necessary aspects of financial management

  • Accounts Receivable—Halcyon will manage your billing process, including initial billing statements and communication to association members about online bill payment options.
  • Accounts Payable—Halcyon will handle payment of all association expenses, keeping and reporting detailed records.
  • Delinquent account collections – Halcyon will handle delinquent accounts according to each board’s preference, sending delinquent association members follow-up notices, informing them of late-charge fees, and making personal contact when needed to ensure fees are paid and the HOA can operate properly according to their budget.
  • Monthly Reporting – Halcyon will email monthly account statements and Delinquent Owners Reports, including collections status, to board members. Monthly account statements include balance sheets, transaction and check registers, and closing reports.
  • Budget Preparation – Halcyon will prepare annual budgets, sending to boards for review and approval. Halcyon not only looks at current needs, but accounts for unexpected expenses and future planned projects as well.
  • Audits – Halcyon will prepare records for audits, assisting as needed, and provide all audit information to the Board of Directors. but accounts for unexpected expenses and future planned projects as well.

Legal Counsel

As an HOA board, you will find a dedicated legal counsel to be extremely beneficial to your leadership.

An association attorney will be a paid member of your organization who has specialized knowledge in areas that affect homeowner associations and boards.

An association attorney represents the homeowner association in litigation and provides guidance in avoiding litigation and handling conflicts that may arise. An attorney also provides consistency and knowledge of the association’s history amidst changing board members.

Halcyon has long-standing relationships with qualified legal counsel across the state of South Carolina and can refer your Association to attorneys with experience and expertise in community management.

Association attorneys can help by:

  • Drafting and interpreting community covenants, bylaws, and contracts
  • Educating the board on insurance and liability information
  • Providing input into environmental law and water regulations
  • Enforcing collections and foreclosures
  • Processing approval for architectural design and review committees
  • Construction defect and warranty

Technology

Halcyon utilizes top-of-the line software and partnerships to ensure the ease of use for boards, homeowners, and attorneys.

Halcyon provides our managed communities with the industry’s best features in lock-box services, using BB&T to help our communities save time and go green with convenient options of paying association fees. They allow numerous payment options to suit any homeowner.

To assist in maintaining data files and allowing homeowners to access important account information, Halcyon uses TOPS [ONE] software. TOPS [ONE] is a state-of-the-art software specifically designed to aid the management of homeowner associations with the latest technology and reporting needs. The software allows Halcyon to maintain accurate, up-to-date records and for homeowners to easily and securely access their account information, including the ability to update their information, contact management with service requests and violation reports, and view their payment records and account balance.

Other Technology Offerings:

  • Homewise Docs to aid attorneys and lenders in quickly accessing the documents they need for closings.
  • Halcyon uses social media to connect with homeowners, and can assist your community in establishing your own social media and web presence.

Board Support

Serving on your community’s board of directors does not have to be a daunting task.

Halcyon provides HOA boards with education and guidance, and handles tasks that the board has neither time, knowledge, nor desire to handle.

Halcyon Representatives Can:

  • Schedule and attend monthly board meetings and annual homeowner meetings, presiding over the meetings if needed
  • Create meeting agendas, prepare minutes and other materials needed by the board
  • Prepare and distribute meeting notices and quorum submissions
  • Manage annual calendars
  • Provide after-hours support when needed
  • Ensure open and timely communication

Guarantee

We want to earn your business with a simple guarantee that provides other invaluable services.

Our Guarantee is simple:

  • We offer effective & timely communication. All calls are normally returned the same day! Halcyon believes that timely communication and accessibility are the keys to successfully managing communities.
  • We provide a more hands-on, customized management approach to fit your association/neighborhood needs.
  • We will demonstrate ways to lower association’s costs.
  • We are a proactive, not reactive management company.
  • We utilize cutting-edge technology to meet your association’s needs.
  • We will maximize your neighborhood’s property values.

And SO MUCH MORE...

Each neighborhood that we manage has unique needs; therefore, we may provide services that are not listed here.

Other Services:

  • Print reports with varying detail
  • Issue correspondence regarding Covenant violations
  • Conduct neighborhood inspections for Covenant compliance
  • Monitor Landscape services and function as board intermediary if needed
  • Report needed repairs for the Common Areas to the Board
  • Secure vendors to provide various services when needed
  • Obtain insurance quotes and put policies in place as requested. Review insurance coverage and recommend
  • Policy changes as needed
  • Locally staffed and equipped to receive notifications of after-hour emergencies
  • Serve as Architectural Review Board if one is not in place
  • Provide necessary closing information and documents to affiliated parties
  • Attend annual homeowner meetings and, if needed, conduct the meeting
  • Draft and coordinate mailing of annual meeting notices